Frequently Asked Questions
Q: How long do the licenses run for before I have to renew?
A: Our licenses are in perpetuity, meaning they are royalty-free to you pretty much forever. You just pay once!
Q: How do I know buying on your site is safe?
A: We use Paypal for all our transactions, so your information and payments are fully protected! We do not store any of your payment information on our site; just the information you provide if you sign up for an account with us. For more information on what makes Paypal so safe, click here.
Q: I couldn’t find a particular place/view I wanted, can you get it?
A: Possibly! Let us know what you’re after and we will put it to our photographers. If they do go out and get the shot, we will let you know. We can’t promise it, or give a time-scale, but we can put you in touch with a photographer in your area with whom you can arrange a private agreement.
Q: What if the email doesn’t come through after I purchase a photo?
A: Not to worry! Our system is pretty good! In the unlikely event it doesn’t come through, let us know and we’ll make sure you get what you paid for!
Q: I’m a brilliant photographer, are you looking for contributors?
A: We’re always looking for more talented photographers from around the country to join us, so we’d love to hear from you. Get in touch and we’ll take it from there!
Q: How do I register an account with Photofayre?
A: At the top of every page is a ‘Dashboard’ button: hover over that and then click on the ‘Login’ button that appears. If you have a WordPress account, you can login there, if not, click ‘Login’ again without filling it in. It will take you to a new page, where there is a register button. Not wholly intuitive, but then again, you don’t need an account to buy from us!
Q: Your photographs are pricier than other stock photography websites, why?
A: We aim to give you more than just stock photography; every photo we have wouldn’t be out of place in a gallery. We also want to give our photographers a fair deal so they can keep doing what they love! Plus our licenses are in perpetuity, so it’s actually quite a bargain!
Q: What is your VAT registration number?
A: Our parent company, Naik Media, is VAT registered under the number GB232 0570 49